Shipping policy

At our Outdoor Kingdome store, we understand the importance of timely and reliable shipping for our customers. That’s why we have established the following shipping policy to ensure a seamless experience for our customers when ordering from us.

Shipping Time

Out handling time is 1-2 business days (Monday - Friday)

Transit time: 4-5 business days (Monday - Friday)

Order Cut of time: 5 PM

Shipping Cost

Curbside Delivery (Standard – Free):
Our standard delivery option is completely free and typically takes 5–7 business days to arrive after the order is processed. The item will be delivered to your driveway or front entrance.

Tracking Information

We will provide tracking information for every order once it has been shipped. You can track your order on the shipping carrier’s website using the tracking number provided in your order confirmation email.

Delivery Attempts

If the shipping carrier is unable to deliver your order due to an incorrect address or absence of the recipient, they may make additional delivery attempts or hold the package for pickup at their facility. If the package is returned to us, we will contact you to arrange for reshipment.

Lost or Damaged Packages

In the rare event that your package is lost or damaged in transit, we will work with the shipping carrier to locate the package and resolve the issue. If the package cannot be recovered, we will provide a full refund or replace the product, if possible.

We hope that this shipping policy provides the information you need to have a positive experience when ordering from our e-commerce store.

If you have any questions or concerns, please do not hesitate to contact us at:

DBA: Outdoor Kingdome
Company Name: Bolter Group LLC
Address: 30527 Sandtrap Dr, Agoura Hills, CA 91301, United States
Phone: +1 (820) 444-7741
Email: support@outdoorkingdome.com
Contact Form: Here

Business Hours:
Monday-Friday: 8:00 AM-6:00 PM
Time Zone: (GMT-08:00) Pacific Standard Time (Los Angeles)
We strive to respond within a business day (Mon-Fri)